Cyber Crime Help Line
1991
FIA Headquarters – 24 HRS Helpline 111-345-786
How to Report Cyber Crime | Types of Cyber crime
Contact Details for Cyber Crime Offices across Pakistan.
| CYBER CRIME HEADQUARTERS (Headquarters) |
| ADDRESS 2nd Floor, National Police Foundation Building, Mauve Area, Sector G-10/4, Islamabad, Pakistan. PHONE +92 51 9106384 FAX+92 51 9106383 EMAIL [email protected] |
| CYBER CRIME ISLAMABAD |
| CYBER CRIME HELPLINE ISLAMABAD ADDRESS INCHARGE CYBER CRIME PLAZA 5/C STREET NO. 169 G-13/3 ISLAMABAD PHONE +92 51 9262106-8 |
| CYBER CRIME LAHORE |
| CYBER CRIME HELPLINE LAHORE ADDRESS DD/CYBER CRIME 8 B, G BLOCK, GULBERG-II, LAHORE PHONE +92 42 99268527 |
| CYBER CRIME KARACHI |
| CYBER CRIME HELPLINE KARACHI ADDRESS DD/CYBER CRIME FIA OFFICE, NEAR DARUL SEHAT HOSPITAL GULISTAN-E-JOHAR KARACHI PHONE +92 21-99333950 |
| CYBER CRIME PESHAWAR |
| CYBER CRIME HELPLINE PESHAWAR ADDRESS DD/CYBER CRIME LAVARGINI FLATS, ABDARA ROAD, PESHAWAR. PHONE +92 91 9216251 |
| CYBER CRIME RAWALPINDI |
| CYBER CRIME HELPLINE RAWALPINDI ADDRESS DD/CYBER CRIME THE PROFESSIONALS PLAZA, 7A WEST SERVICE ROAD NEW GULZAR E QUAID, ISLAMABAD EXPRESS WAY NEAR KARAL CHOWK RAWALPINDI PHONE +92 51 9330719 |
| CYBER CRIME QUETTA |
| CYBER CRIME HELPLINE QUETTA ADDRESS DD/CYBER CRIME BANGLAW NO. 410/180 NEAR CITY SCHOOL OPPOSITE CRESCENT PUBLIC SCHOOL, CITY SCHOOL ROAD JINNAH TOWN QUETTA PHONE +92 81 2870057 |
| CYBER CRIME MULTAN |
| CYBER CRIME HELPLINE MULTAN ADDRESS INCHARGE CYBER CRIME FIA OFFICE H.06, STREET-3 SHALIMAR TOWN BOSAN TOWN MULTAN PHONE +92 61-9330999 |
| CYBER CRIME FAISALABAD |
| CYBER CRIME HELPLINE FAISALABAD ADDRESS INCHARGE CYBER CRIME FIA OFFICE, ZIA TOWN, STREET NO 2, EAST CANAL ROAD, NEAR KASHMIR PUL (OPPOSITE GOHAR TEXTILE) FAISALABAD PHONE +92 41 9330865 |
| CYBER CRIME SUKKAR |
| CYBER CRIME HELPLINE SUKKAR ADDRESS INCHARGE CYBER CRIME FIA OFFICE,HOUSE NO A-126, SINDH HOUSING SOCITY,NEAR NADRA OFFICE,AIRPORT ROAD SUKKAR PHONE +92 71 9310849 |
| CYBER CRIME GAWADAR |
| ADDRESS INCHARGE CYBER CRIME FIA OFFICE,NEAR FISH HARBOUR REST HOUSE GAWADAR PHONE – |
| CYBER CRIME ABBOTTABAD |
| ADDRESS INCHARGE CYBER CRIME FIA OFFICE,HOUSE NO 3, STREET NO 1 MOSAZAI COLONY, MIRPUR MANSEHRA ROAD (K.K.H) ABBOTTABAD PHONE – |
| CYBER CRIME GUJRANWALA |
| CYBER CRIME HELPLINE GUJRANWALA ADDRESS INCHARGE CYBER CRIME FIA OFFICE,GHAUS PLAZA, COMMERCIAL AREA, CITY HOUSING SOCIETY LAHORE ROAD GUJRANWALA PHONE +92 55 9330015-16 |
| CYBER CRIME GILGIT |
| CYBER CRIME HELPLINE GILGIT ADDRESS INCHARGE CYBER CRIME FIA OFFICE NOOR COLONY JUTIAL,NEAR DEOSAI GUEST HOUSE GILGIT PHONE +92 5811 960707 |
| CYBER CRIME DERA ISMAIL KHAN |
| CYBER CRIME HELPLINE DERA ISMAIL KHAN ADDRESS INCHARGE CYBER CRIME FIA OFFICE SOHNA KHAN STREET (3RD HOUSE ON THE LEFT FROM INDUS VIEW ROAD)NEAR DERA BOARD DERA ISMAIL KHAN PHONE +92 96 6852945 |
| CYBER CRIME HYDERABAD |
| CYBER CRIME HELPLINE HYDERABAD ADDRESS INCHARGE CYBER CRIME PLOT A-100, SITE AREA NEAR CUSTOM HOUSE HYDERABAD PHONE +92 22 9250010 |
How to file a complaint against cyber crime in Pakistan ?
For Updated and Complete list of FIA Cyber crime offices Near You please visit the office website of FIA – NR3C and visit their Contact Us section. If you are a victim of cyber crime (fraud, harassment, blackmail etc) you can make an online complaint or report cyber crime directly to FIA.
Can I submit cyber crime complaint through helpline on phone call?
No, complaints cannot be submitted through cyber crime help line or phone call. You can only take help and guidelines about your complaint and its further processing on phone call. There are only 3 ways to make an official cyber crime complaint in Pakistan.
- By hand submission or by post submission to relevant FIA CYBER CRIME OFFICE or National Cyber Crime Investigation Agency (NCCIA)
- By Online form available on website through complaint.fia.gov.pk
- Email address [email protected]
You must provide your name, address, CNIC No. with all possible details of the cyber crime act that you want to report and name of the person or URL/link of profile through which cyber crime offence is being committed in Pakistan.
Cyber crime Whatsapp Number
There is NO Official Whatsapp Number for reporting cyber crime in Pakistan. You can always contact your local cyber crime office or cyber crime helpline on 1991 for more information.
How much time will it take action on your cyber crime complaint?
Verification will be carried out in 14 days while an investigation officer has 90 days to finalize your complaint.
FIA Cyber Crime Circle/ Areas / Jurisdictions
| Cybercrime Reporting Centers | Area of jurisdiction( District) |
| Cyber Crime Islamabad | Islamabad (Islamabad capital territory). |
| Cyber Crime Rawalpindi | Rawalpindi, Jhelum, Chakwal, Attock. |
| Cyber crime Gujranwala | Gujranwala, Gujrat, Hafizabad, Mandi bahauddin, Narowal, Sialkot. |
| Cyber Crime Lahore | Lahore, Kasur,Nankana sahib, Sheikhupura. Sahiwal, Okara and pakpattan,Haveli Lakha, Renala Khurd. |
| Cyber Crime Faisalabad | Faisalabad, Chiniot, Jhang. Toba Tek Singh, Sargodha, Khushab, Bhakkar and Mian wali. |
| Cyber Crime Multan | Multan. Vehari, Khanewal, Lodhran, DG Khan, Layyah, Muzaffargarh,Rajanpur,Bahawalpur, BahawalNagar, Rahim Yar Khan, Burewala, Sanjarpur. |
| Cyber Crime Peshawar | Peshawar, Nowshera, Charsadda, Malakand, Buner, Khyber, Chitral, Lower Dir,Upper Dir, Shangla and Swat,Mardan,Swabi.Mohmand. |
| Cyber Crime Abbottabad | Abbottabad, Kohistan, Mansehra, TorGhar, Batgram, Haripur |
| Cyber Crime D.I Khan | D.I Khan. Tank, Bannu,LakkiMarwat, Kohat, Hangu. karak and Wazirabad, North Waziristan.kurram. |
| Cyber Crime Karachi | Karachi East, Karachi West, Karachi South, Karachi Central Malir, Korangi. |
| Cyber crime Sukkur | Sukkur, Khairpur, Ghotki, Larkana. Jacobabad, kashmore Shandad, Shikarpur and Qambar Shahdadkot. |
| Cyber crime Hyderabad | Hyderabad, Dadu, Jamshoro, Matiari, Tando Allahyar Tando Muhammad khan, Thatta, Sujawal, Badin, Mirpur Khas, Tharparkar, Umerkot, Shaheed Benazirabad, Naushahro Feroze, Nawab Shah and Sanghar |
| Cyber Crime Quetta | Quetta, Chagai, Killa Saifullah, Loralai,Musakhel,Sherani, Sibi,Lehri,Harnai,Ziarat,Kohlu,Dera Bugti,Jaffarabad,Sohbatpur, Nasirabad Jhal Magsi kachhi |
| Cyber Crime Gwadar | Gwadar, Kech, Panjgur, Kalat, Mastung, Khuzdar, Awaran, Kharan Washuk and Lasbela |
| Cyber crime Gilgit | Gilgit, Hunza, Nagar, Ghizer, Baltistan, Kharmang. Shigar, Chanche, Astore and Diamir. |
What types of Cybercrimes can be reported in Pakistan ?
Some of the acts that constitute cyber crime in Pakistan and can be reported to National Cyber Crime Investigation Agency (NCCIA) or FIA cyber crime wing (NR3C) are as follow:
- Identity Theft : If someone has made a fake Facebook ID or Twitter ID with your name.
- If someone has posted your images and videos without your consent no matter how they received such images and videos.
- If someone is spreading or attempting to spread racial / ethnic or religious hatred online via facebook, twitter, Instagram and other social media platforms etc.
- If someone hacked into you private or business database / website/ business IT infrastructure including but not limited to social media accounts, emails and websites etc.
- If you are victim of Loan Apps Fraud in Pakistan.
- If someone gained unauthorized access to your electronic devices including laptop, phones, tablets etc.
- Any act by which you reputation is being harmed or you are being defamed through use of electronic devices or social media.
- Fund Transfer Fraud and Banking frauds through bank online, ATM, Upaisa, Jazzcash, Easypaisa or any other online fund transfer facility.
- Fake investment schemes, Pyramid schemes, HYIP schemes and other ponzi schemes and scams.
- Fake shops, products and deals (Facebook, OLX) and Mail order / telephone order fraud.
- Phishing, vishing and smishing emails, phone calls or text messages.
- Hate speech and Cyber bullying (Blackmail, Extortion or ransomware).
- Denial of service attacks (DDoS)
- If someone is promoting extremism or violent extremism through their social media posts , blogs or youtube videos.
- If someone is spreading fake news.
Please Note :
- If your whatsapp account or other social media account are hacked, you can read and follow our easy guide to recover your whatsapp account back in Pakistan.
- If You are victim of Loan Apps Fraud in Pakistan – You can read more here.
Only call on fia cyber crime wing, National Cyber Crime Investigation Agency (NCCIA), Cybercrime offices and cybercrime helpline number in Pakistan when there is a genuine complaint and query.
